Who are we?
FORWARD is a fast-growing, dynamic and young company that helps both B2B and B2C companies to get in touch with their customers in a whole new way.
With increasingly growing consumer expectations, it’s becoming ever so more important for companies to be able to give their online shoppers a truly unified experience and engagement — from the first marketing message, through the online transaction and customer service.
Why do we do this?
Our mission is to make the customer experience more than amazing. This in terms of marketing, e-commerce, service and strategy.
How do we do this?
We have a strong partnership with Salesforce, implementing their Customer 360 Platform (Commerce, Marketing, Service, Sales, Community Cloud, …) in the enterprise market.
Through the Salesforce Cloud solutions, we help B2B and B2C companies to reach their customers in a completely new way.
You’ll be part of a fun team and company that works for customers like:
Torfs, JBC, D'Ieteren, Krëfel, Brantano, Steps, Multipharma, CKS, Worldline, Fred + Ginger, Claudia Sträter, FNG Group, Miss Etam, Hellow.me, ...
In 3 years we helped more than 15 customers with a team of more than 40 awesome people. We’re a proud Salesforce Gold consulting partner and received the award for Top Partner from Salesforce.